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  • Your kind and your huge hospitality impressed me. I was always smiling at your beautiful country. Your company's service is perfect. Nothing can make it better. Just don't let the standard slip! Thank you.

    Australia May 03, 2014

    Joined tour Vietnam at a glance

  • Thank you for all of your help in organising and coordinating our holiday in Vietnam. We had a great time. The guides were all excellent, and the accommodation was reasonable. Some of the meals were nice - a few not so nice.

    I definitely think it is worth including Sa Pa as a routine part of a Vietnam holiday. This was probably my favourite place that we visited. our guide there was called Ha - I would highly recommend her for Australian tourists. Ho Chi Minh was interesting - but probably would have liked to spend a night in the Mekong .

    I found the boat trip in Nha Trang to be disappointing. Instead of taking us to the 4 star resort sandy beach that was on the itinerary, we were taken to a beach of stones and rocks, with broken chairs and not much else. The snorkelling equipment was very poorly maintained, and the bit of reef we saw was average - plus there was a lot of sea lice in the water causing stinging and itching. The food on the boat was not that nice. The thing is , that in Australia we are surrounded by beautiful beaches - and it was a non event to spend a day being taken to a rocky/stoney beach which was not even well maintained.

    Hoian was great - and the cooking class a lot of fun. Hue was good - and the cycle tour was fun. The train trip from Hue to Hanoi was not so good - dirty and uncomfortable, and the 4.30am arrival not so good. Also, our guide dropped us of outside the railway station, but it would have been a great help if they came in with us to show us where to go. No one spoke English in the railway station, and we had no idea what platform to take. The train to Lao Cai was much nicer - clean, beds made up for us - and our guide did come in with us to show us where to board the train. As I mentioned, Sa Pa was so interesting - and our guide was so enthusiastic and entertaining.

    Our trip to Halong was disappointing - the bus trip was long - and uncomfortable - seats not big enough - and the boat trip had very little flexibility. The room smelt of mould. The boat was moored very close to many other boats overnight and they were quite noisy with their generators. It would have been much better to have moored the boat in a more private location. The Tai Chi lesson was not that well run - and we had to be out of our rooms by 10.15am the next day. The boat then headed back to the port and we actually sat moored in the port to have our lunch at 11.30 - not in the scenic bay. Aside from that, I could see the beauty of Halong Bay - and would like to see it again with a little more privacy from the other boats.

    Thank you again for your excellent service

    Australia May 02, 2014

    Joined tour Vietnam at a glance

  • Thank you for customizing my Vietnam Insight tour in 18 days. All services are good. My tour guide, Mr Khue was very knowledgeable.

    Australia Apr 30, 2014

    Joined tour Vietnam Insight

  • We believe that Mr. Binh is not good enough to take care of travelers. When we trekking, he marched very fast until we can't see him. When he is gone, we get hurt. Once arrived anywhere, he just disappeared, and talk with other peoples. Finally, we all know that drinks are not included in the fare. However, when we ordered water and beer, Mr. Binh did not remind us that is not included in the tour. He did not tell us the price of drinks. We think he should tell us the price before we open the drinks. He asked me: "Do you first time to travel?" How rude he was? We are all very disappointed with Mr. Binh. He is the worst I've seen guides.

    We are appreciate that Mr. Toan is really nice and good for take care of us. He try his best to satisfy our request and on time to airport.

    Boat is good and we taste nice food on there. But for home-stay in Cat Ba, we feel not comfortable of the environment. By the way, we have good dinner in home-stay.

    Best regards
    Man Wai

    China Apr 29, 2014

    Joined tour Lan Ha Bay and Cat Ba Adventure

  • We are back home. We had indeed a gteat time except the cyclo experienxe wherein we were not aware how much we should give as tip. It is our point that tip is voluntary not compulsory. The cyclo man pointed a finger at us.....anyway overall it was great Ms Khanh is very accomodating and amiable. She deserves to be praised because she takes care of us really well. Mr. Nam is ok too. He is well knowledgeable of the background od the sites we visited. He speaks well too in English.

    The driver thoughi needs to be replaced. Even if we dont understand Vietnamese we know he was comaining a lot, dont really know why.

    Again overall it was great. We hope to visit other sites elsewhere in Vietnam a few years from now.

    Thanks again

    Philippines Apr 28, 2014

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